Our phone lines will be closed on Wednesday 22 and Thursday 23 October but you can still make an application for help through our portal. Our phone lines will reopen 10am on Friday 24 October.

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There is a temporary technical issue where some users receive a message saying "invalid credentials" when attempting to login. If this happens to you and you are sure you are entering the correct details, please try the following.

If you are still experiencing problems, contact portalsupport@cfcs.org.uk who can fix this issue for you. We are working hard to resolve this issue.

You need to be logged in to change your password
Contact Us

Phone: 0800 056 2424
Monday to Friday 10am to 1pm

 

5 Anne Boleyn's Walk

Cheam

Surrey

SM3 8DY

 



©2021 Civil Service Benevolent Fund | Company limited by guarantee | Registered number: 7286399 Charity registered in England and Wales no. 1136870 | A charity registered in Scotland SC041956 | The Charity for Civil Servants is registered with the Fundraising Regulator, supporting good fundraising practice.