Our phone lines will be closed from 12noon Tuesday 24 December reopening 10am Thursday 2 January. You can still apply for help whilst we are closed but we will not be reviewing applications during this period.

If you need emergency help, our crisis page gives details of organisations you can contact.

We have a current technical issue on our portal where new users are unable to register. We are resolving this as quickly as possible.

Registration

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Information you input into the portal is stored within our customer relationship  system and is principally used to deliver the services or products you request. It will also be used to help understand usage of the portal and inform our marketing activities. If you would like more detail about how The Charity for Civil Servants collect, store and use your data please see our privacy policy.